General Terms & Conditions

It is important to us that your order and delivery are executed to your utmost satisfaction. Therefore please consider the following guidelines:

Price
The quoted price is the gross amount in Euro and includes all statutory taxes and duties.
Price errors are reserved. After price quotation, all previously agreed upon prices are no longer valid.

General
Offer subject to confirmation. Errors and prior sale are reserved. Orders are processed in the order received and are only valid after a signed order confirmation has been issued by us.

Delivery
Minimum order amount: if not otherwise agreed upon, 6 bottles/brand. If the order amounts to 200 Euro delivery will be free of cost within Austria. Otherwise we will charge shipping cost within Austria of 8 Euro/12 bottle carton and 5 Euro/6 bottle carton including VAT. To Customers in Germany we will charge shipping cost of 12 Euro/12 bottle carton and 10 Euro/6 bottle carton including VAT. If not otherwise agreed upon, the goods will be delivered by a forwarding agency. Extra cost for express goods has to be paid by the buyer.

If delivery should be delayed, there will be no damages claim or contract avoidance. We will contact you by phone for overseas shipments as higher shipping costs are to be expected.

Damage in transit insurance
Our wine is delivered by a forwarding agency and is ensured against possible damage in transit with the exception of weather related quality reduction (cold, heat….) during transportation. Claims adjustment is only possible if damages have been noted on the consignment note of the delivering forwarding agency.

Payment guidelines
For first orders and not yet known customers, payment has to be made cash on delivery. Existing customers will be invoiced. If not otherwise agreed upon, our invoices have to be paid promptly after receipt of the goods without deductions. A summation of alleged customer counter claims is precluded.

Title retention
Until full payment for the goods delivered has been received, they will remain our property. This is also valid for resale to third parties. Third parties have to be advised of our ownership. Place of jurisdiction and execution is Oberpullendorf. Austrian law applies.

Late payment
From the invoice due date on, late payments will be debited with default banking interest and possible collection or attorney fees.